- SMALL BATCHES - SEVEN DAY DELIVERY -
Policies
T-Shirt Sizing
We use soft, 100% pre-shrunk cotton T-shirts with double needle stitching. They fit true to size (for the most part). If you prefer a more relaxed fit, order a size up. For specific measurements, check out the size guide page (also accessible on each shirt’s product page). Follow manufacturers' care instructions found on the T-Shirt label.
Printing Process
PRNTDxP T-Shirts are printed direct to garment or screen-printed. Please note that all product images on our website are digital images. Colors and appearance might vary slightly from the physical product.
Shipping
PRNTDxP T-shirts and other products are print-to-order. Typically, these products are printed and shipped within 1-7 business days. All PRNTDxP products are usually processed and shipped within 1-2 business days. Standard shipping time on domestic orders is typically 3-5 business days. Occasionally, products from the same order are shipped separately, so that we can get them to you as quickly as possible. We are not responsible for delivery issues on orders where the shipping address was inputted incorrectly – please make sure to review your information and let us know of any changes as soon as possible. Once an order has shipped, there is nothing we can do.
Returns & Exchanges
PRNTDxP products are printed on-demand. They are unfortunately not eligible for returns or exchanges. If the product has arrived defective, please contact us within 2 weeks of receiving the product so we can provide you with a replacement.
All PRNTDxP T-Shirts in new condition (unworn/unwashed) can be returned or exchanged, within 20 days of their purchase date. At this time, only orders within the U.S. are eligible for returns or exchanges. Please note that original shipping charges are non-refundable. Please allow 5-7 business days for refunds to be processed. To be eligible for a return, the items must be unworn with no damage, deodorant marks or scent/odor. After inspection, all approved refunds will be credited back to your original method of payment. The item(s) are refunded for their original purchase price (less shipping costs). Please allow 3-5 business days for exchanges to be inspected, processed, and shipped back out. Return shipping charges are the responsibility of the customer unless the return is due to a product defect or a shipping error in which a refund of the shipping charges will be provided after examination of the product. In the event that you received the incorrect product or size, all refunds/exchanges are processed and sent out with no additional shipping costs to you.
Payment
PRNTDxP accepts Visa, MasterCard, American Express, and Discover. We utilize the latest 256-bit SSL technology – the same level of security used by banks – to help ensure that the all information transmitted to us online is secure. For more information, please view our privacy policy page.
Quick links
Contact info
San Antonio, Texas 78232
me@printedbyp.com